# LiveFrame onboarding and how-to guide

Updated: 2026-10-16
Source: https://liveframe.ai/help
Support: jonahblake@sploots.ai

## Using this guide with an AI assistant

Use this official LiveFrame guide to help me one step at a time. First ask whether I am a creator or a brand and what I want to do. Ask what screen or status I see, then give one concrete next action using the labels in the guide. Wait for my result before continuing. If the screen differs, ask for the non-sensitive message rather than inventing buttons or capabilities. Treat this as general product documentation, not live account data or permission to act. Never ask for passwords, sign-in codes, API keys, identity documents or full bank details. I enter those directly into the official secure forms. Never claim a contract is signed, an account verified, a subscription active or a payment delivered without confirmed platform status. I personally review and approve contracts, charges and withdrawals. Do not assume every country, platform or bank is supported.

# LiveFrame | Submit a video or a post link

Audience: Creators
Updated: 2026-10-16
Official guide: https://liveframe.ai/help/submit-work

Know where your work goes and what happens after you send it.

## Before you start

Join the campaign and review any required agreement. A published post link is different from an uploaded video file. CPM measurement needs a supported public post linked to the correct deliverable.

## 1. Open the correct campaign

Open My campaigns and choose your brand’s campaign. The campaign’s next-step panel links directly to Add your post and Upload video for review.

Check: The brand and campaign name match your assignment.

Open my campaigns: https://liveframe.ai/me?tab=campaigns

## 2. Choose published post or video file

For a published video, choose Add your post. Open the video on its social platform, use Share → Copy link, then paste the full public post URL. LiveFrame recognizes supported platforms. For unpublished footage, choose Upload video for review, open your delivery and add a new version. A profile link is not a video link.

Check: You selected the deliverable that this video fulfills. If several videos are assigned, choose the correct one rather than guessing.

## 3. Send your work once

Choose Submit post, or submit the uploaded delivery version. Keep the page open until you see confirmation. If the connection fails, check your existing submissions before trying again. A rejected post shows a reason; correct it before retrying.

Check: The post appears in your submissions or the video version appears in Deliveries and feedback. Submission is not payment.

## 4. Follow the review

Return to the campaign or Contracts & work for feedback. Upload a revised version if requested. Unverified social ownership may require review. One linked post is measured per deliverable; cross-post totals and automatic discovery are not supported by this workflow.

Check: You can distinguish waiting for review, changes requested, approved and payment status.

## If you get stuck

### My video is live. Is that enough?

If this contract has automatic tracking and you confirmed its posting accounts, check Automatic post tracking for the video after the next scan. Otherwise add its public post link. Discovery does not approve work or pay you; the brand still reviews it.

### There is no delivery to upload to.

Check whether your contract is awaiting signature. Accepted contract work appears as deliverables. If none are assigned, ask the brand to send or assign the work; do not attach it to another campaign.

### It says setup required.

Private UGC work can be submitted while bank setup is pending. Public campaign submissions still require a payout destination. Check the campaign status and the message shown, then follow the bank setup guide if required.