# LiveFrame onboarding and how-to guide

Updated: 2026-10-16
Source: https://liveframe.ai/help
Support: jonahblake@sploots.ai

## Using this guide with an AI assistant

Use this official LiveFrame guide to help me one step at a time. First ask whether I am a creator or a brand and what I want to do. Ask what screen or status I see, then give one concrete next action using the labels in the guide. Wait for my result before continuing. If the screen differs, ask for the non-sensitive message rather than inventing buttons or capabilities. Treat this as general product documentation, not live account data or permission to act. Never ask for passwords, sign-in codes, API keys, identity documents or full bank details. I enter those directly into the official secure forms. Never claim a contract is signed, an account verified, a subscription active or a payment delivered without confirmed platform status. I personally review and approve contracts, charges and withdrawals. Do not assume every country, platform or bank is supported.

# LiveFrame | Set up a campaign and invite creators

Audience: Brands
Updated: 2026-10-16
Official guide: https://liveframe.ai/help/brand-start

From an approved, subscribed account to your first creator assignment.

## Before you start

Brand approval and a confirmed paid subscription are separate requirements. An issued invoice or a selected plan does not activate paid access. Campaign funds and subscription payments are separate.

## 1. Check your account access

Complete the brand application and wait for approval. Open Plan & billing, complete the subscription checkout, and check that your workspace is active. Refresh billing after payment if the status has not updated.

Check: Your brand is approved and the paid subscription is active.

Open billing: https://liveframe.ai/business/billing

## 2. Create your campaign folder

Open Campaigns & programs and create a campaign. Save the brief, platforms and work requirements. Approved subscribed brands can launch an eligible private UGC campaign without adding campaign funds first.

Check: Your saved campaign appears in your campaigns list.

Open campaigns: https://liveframe.ai/business/campaigns

## 3. Launch invite-only and share the link

For eligible UGC folders, choose Launch invite-only — fund later if shown. Use Invite creators in the campaign header and copy the creator invitation link. Send it to the creator you intend to invite. Private links should not be posted publicly.

Check: The creator can join the correct campaign. Public marketplace launch still requires funding.

## 4. Agree on work, then fund payments when ready

Open Contracts & ads → Contracts → New contract. Choose the creator and complete the guided contract setup. Use Add funds in the campaign header when you need to fund creator payments. Review the final provider charges before confirming checkout.

Check: Each creator has their own agreed work and compensation. Funding does not automatically pay creators.

Create a custom contract: https://liveframe.ai/help/custom-contracts

## If you get stuck

### The creator is not in the contract picker.

Make sure they have opened the invitation with their creator account and joined the campaign. A typed name or an unaccepted invite is not a connected creator account.

### Does funding or approving work send a payment?

No. Review the creator’s contract statement and payment recipient, then explicitly confirm a payment when funds and payout checks are ready.