LiveFrame · For brands
Work with an agency
Assign campaign work, share access and keep agency invoices and receipts in one place.
01Choose your agency and campaign
Open Partners. Browse verified agency logos, service summaries, work samples and pitch decks; Preview deck reads an uploaded PDF inside the page. Choose Add your agency for an agency you already know, or Add campaign work on a verified partner’s card. Enter the agency contact, campaign, scope, agreed service price and currency. Optionally link the agreement you signed with the agency.
You’ll know it worked when: Saving a work record does not sign an agreement, send an invitation or move money.
Open Partners →02Give only the campaign access they need
Open the saved work record. In Clients & managers, choose Share campaign and check the agency contact email. Choose read-only client access or manager operations, review the individual permissions, then Share by email. The agency signs in at liveframe.ai/manage with that email. Payout permission is off by default.
You’ll know it worked when: A work assignment alone does not grant access. Check the saved manager list; access applies only to that campaign.
03Add and pay the agency invoice
Ask the agency for its invoice. Add the invoice number, secure checkout link, currency-matched service amount, tax, processing fee and due date. Review & pay agency invoice opens their payment page. Check the agency, currency and final total before paying.
You’ll know it worked when: The agency collects the payment directly. LiveFrame does not deduct agency fees from creator funds or verify payment just because checkout opened.
04Keep payment evidence
After paying the invoice in full, choose Record payment. Enter the payment date, reference and receipt link. Confirm that the receipt matches the invoice total and currency. The status says Paid · recorded by brand. Export invoice records for your accountant.
You’ll know it worked when: Brand-entered records are not provider confirmations or automatic accounting entries. Void an incorrect unpaid invoice record and add a corrected one; use Correct payment record for a mistaken payment record. This never refunds or cancels anything with the agency.
05Finish work and review access
Set work status to completed or cancelled when appropriate. Separately remove any campaign access the agency no longer needs. Keep signed scope changes and agency payment records with your business records.
You’ll know it worked when: Changing work status does not terminate an agency contract or revoke access. After your Workspace term ends, saved work and invoice records remain readable and exportable.
If you get stuck
Can I use an agency that is not listed?
Yes. Add your agency records a private relationship for your brand. This does not publish the agency or give it a LiveFrame Verified badge.
How does an agency add its logo, portfolio or pitch deck?
LiveFrame sends a single-use partner invitation. The agency saves its services and private contact details, then continues to its private profile editor. It can upload a PNG, JPG or WebP logo (up to 2 MB), add up to 24 linked work samples, upload work images (up to 2 MB) or PDF decks (up to 10 MB), and reorder them. Cover images are optional. The preview shows how brands will see the listing. Save changes for review; LiveFrame must approve and publish the listing. Keep the private edit link secure: anyone with it can edit the profile.
Do agency edits immediately change a verified listing?
No. New profiles and updates go to LiveFrame for review. Brands continue seeing the last approved version while updates are pending. Uploaded files are private and use temporary viewing links. If an old preview link expires, refresh the directory. A private work assignment does not publish an agency listing.
Does LiveFrame take a fee from the agency payment?
This workflow sends you to the agency’s own invoice. Review its full amount, taxes and payment-processing fees there. There is no LiveFrame campaign-balance transfer for agency invoices.
Where are partial payments, refunds or credits?
This release records full invoice payments only. Have the agency issue separate invoices for deposits or milestones and revised invoices or credit notes for corrections. Keep those source documents. Never mark an invoice paid in full for a partial payment.
Take your guide with you
Let your AI walk you through it.
Copy this official guide into your preferred AI assistant. It includes instructions to guide you one step at a time. Only the public guide is copied; your account and campaign data are not included.
Your AI cannot see your LiveFrame account through this document. Enter passwords, verification codes and banking information only in the official secure forms.